Black Friday Super Sale: 27-29 Nov (CET) Free shipping over 50 EUR.

Fraktpolicy

Logistics Specifics 

We will ship out your order within 1-5 business days after that the payment was successfully placed (business days does not include weekends or holidays).

                                    

We have stable and mature air line cooperations with the logistics companies mentioned above. Relying on the warehousing in Hong Kong and Singapore, we have the transportation capacity to send to most countries/regions in the world. We will choose the most suitable transportation route according to your shipping address. Please believe in our international transportation capacity. 

Due to varied storage warehouses, the products in one order may be split into multiple packages for distribution.

If the package is lost before signing the package, we will bear the loss, and will reissue or refund the cost for you after confirming the fact with the transportation company.

Delivery time

The normal shipping duration is 7-15 working days. In case of force majeure, the delivery arrival time may be slightly delayed. We will continue to track your package until it is signed and received.

After the order is placed successfully, a shipment notification email is sent out regarding detailed customer order information, and the customer can track the parcel with a tracking number provided in the email. Feel free to contact us for the latest logistics progress at shop@odenseye.se

 

Order Inspection and Receipt

We guarantee the integrity of the outer packaging of the product at the time of shipment. In order to ensure the interests of our customers, please inspect the package upon receiving the order. Since most of our products are powder products, breakage will inevitably occur during long-distance transportation at times. Of course, the chance of this happening is very small. We have provided safe packaging for all-round protection of our products. The package size is 20 cm*20 cm*10 cm Gift Box, no additional printing, in order to protect your privacy.